Help Desk Support

ACDSee Pro 3

The ability to obtain network support, on any given working day or time, is indispensible for a business. In today’s economy, every business must be able to provide extraordinary services to their client base in order to remain competitive in the existing market. It is integral that a computer problem not disable your ability to provide these services. With this in mind, our IT department provides a fully staffed live helpdesk, so that you can get help whenever you need it.

Key Help Desk Features :

  • Live Help Desk
  • Working hours\ days support by certified Engineers
  • Remote help desk per request
  • Choice of multiple service offerings
  • Call-dispatch capabilities for on-site service
  • Email \ phone \ chat help desk

 

Key Benefits of Help Desk Services include :

  • Freeing time for your internal resources to focus on core business and development projects
  • Reducing operations costs
  • Outsourcing help desk services, faster than building and staffing your own
  • Receiving fast & professional service
  • Eliminating drain on your resources, staff or infrastructure

 

DK READY uses the total package approach for businesses. For a monthly, fixed flat-fee (based on the number of pc’s \ servers \ other networking equipment), you will be covered for all IT issues you might encounter.